Last updated: October 2025
1. Introduction
This Privacy Policy describes how Tesla’s Gastro (“we”, “our”, or “us”) collects, uses, and protects personal data obtained through the website https://teslas.house/ (the “Website”). We are committed to protecting your privacy and ensuring the lawful processing of your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).
By using this Website or submitting personal data through our contact form, you agree to the terms of this Privacy Policy.
2. Data Controller
Tesla’s Gastro
Čujića Krčevina 2/I, 53231 Plitvička jezera, Croatia
Phone: +385 98 412 673 – Davor / +385 98 243 709 – Višnja
Email: (please contact us via the contact form on the website)
3. Personal Data We Collect
We collect and process personal data that you provide voluntarily via the contact form on our Website, including:
- Name and surname
- Email address
- Phone number
- Dates of arrival and departure (if applicable)
- Message or inquiry details
We may also collect certain information automatically through the use of cookies, such as your IP address, browser type, device type, and browsing activity on our Website.
4. Purpose and Legal Basis of Processing
Your personal data is processed for the following purposes:
- Responding to your inquiries and booking requests
- Managing communication related to your stay or service request
- Ensuring the proper technical functioning and security of the Website
- Improving our services and user experience
The legal basis for processing your personal data is your consent (Article 6(1)(a) GDPR) when you submit a contact form, and our legitimate interest (Article 6(1)(f) GDPR) to maintain and improve our Website and services.
5. Cookies
Our Website uses essential cookies necessary for basic functionality.
We may also use analytical and marketing cookies (such as Google Analytics and Facebook Pixel) to analyze website traffic and improve marketing performance.
If you do not agree to the use of non-essential cookies, you can adjust your browser settings to reject or delete cookies.
6. Data Sharing and Disclosure
Access to your personal data is limited to:
- Tesla’s Gastro management
- Our web administrator and technical support personnel
- Authorized staff working on the Website
We may also share booking-related data with third-party booking platforms such as HotelRunner (https://tesla-s-gastro-house-plitvice.hotelrunner.com/) in order to process your reservation.
We do not sell or rent your data to third parties.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, typically up to 12 months after receiving your inquiry, unless longer retention is required by law or for legitimate business purposes.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no internet transmission is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Access – to obtain confirmation and a copy of your personal data
- Rectification – to request correction of inaccurate or incomplete data
- Erasure – to request deletion of your personal data (“right to be forgotten”)
- Restriction – to request limitation of data processing
- Objection – to object to data processing based on legitimate interests
- Data portability – to request a copy of your data in a structured format
To exercise any of these rights, please contact us via the contact form on our Website.
10. Transfers of Data Outside the EU
If we use third-party services (such as Google or Facebook) that process data outside the European Economic Area (EEA), we ensure that such transfers are carried out in accordance with GDPR, using standard contractual clauses or other appropriate safeguards.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date. We encourage you to review this Policy periodically.
12. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us through the contact form on https://teslas.house/.